Stop leaving five-star reviews on the table.
Automated review requests after every job, AI-drafted responses to every review, real-time monitoring across Google and Facebook — and a monthly report that shows you exactly where you stand.
Before any of this matters, the question is what your reputation is actually costing you. Most service-business owners don't think of reviews as a P&L line item — they're vague, they live "out there" on Google, and the only time anyone notices is when a bad one shows up. But the gap between a 4.1 and a 4.7 rating is bigger than most rent checks. It just doesn't sit on a spreadsheet.
87% of buyers check reviews before choosing a service business. Every star above four is worth real revenue. Every silence — every customer you didn't ask, every review you didn't reply to — is a slow leak nobody on your team notices until the rating slips.
You earned the work. Now earn the proof.
So how much is your specific star rating costing you? Drop your current Google rating, your monthly customer volume, and your average ticket. The number it spits out is the conservative case — what you're losing right now by sitting at where you are versus where the math says you could be.
Three sliders. Conservative defaults. The annual revenue you're leaving on the table every month you sit at your current rating — vs. one LEAP Reputation seat.
Six things working in the background, every day, in your voice — without you opening a tab, copying a phone number, or drafting a single response from scratch.
Most of this isn't unique to LEAP — it's the bar. What separates a real managed reputation service from a $300/mo platform you have to log into yourself, or a marketing agency that drafts replies on a 48-hour delay, is who's responsible when a review fires off at 9 PM on a Saturday. Here's how we stack against the four other ways business owners try to solve this.
Four common ways owners try to manage reputation. The difference is who owns the result when a review actually fires off — at 9 PM, on a Saturday, while you're at your kid's game.
Onboarding takes one week. After that, the engine runs in the background — every job triggers a review request, every review triggers a draft reply, every month triggers a report. You stay in approval seat, not driver's seat.
The mechanics are the same. The voice isn't. An HVAC company doesn't talk like a med spa, and a roofer's customer doesn't read like a fine-dining diner's. Tone matters more in a review reply than in any other piece of customer-facing copy you write — get it wrong and your five-star earner reads it as canned. Here's how the engine adapts by industry.
Tap the industry that's closest to yours. Each pane shows the framing we use, a sample AI response, and the metrics that matter for that sector.
HVAC customers contact you on the worst day of their week — broken AC in July, dead furnace in January. Their satisfaction window is short and intense. The review they leave reflects how fast you got there, how clean the install was, and whether the tech explained it. We tune the request to fire 4 hours after job completion, while the relief is still fresh.
Plumbing reviews skew dramatic — a flooded basement at 11 PM either ends in a great review or a furious one. The window for asking is narrow but the emotional charge is high, which is exactly when reviews carry the most weight. We hold review requests for 6 hours post-job to let the adrenaline settle, then ask once, well.
Restaurants live and die on Google + Yelp. The review volume is high (50+ a month is common), the bad ones are loud, and a 4.2 reads completely differently than a 4.6 in a category where every diner is comparison-shopping. We move fast — every review gets a draft within 5 minutes — and we tone-match by guest type (regular vs first-timer vs party).
Med spas, dental practices, and aesthetic clinics live on referral and review. A single specific five-star review for a cosmetic procedure is worth more than any ad you could buy. The risk is over-asking and looking solicitous; the reward is staying top-of-mind for an emotionally-charged buying decision. We ask once, post-procedure, on a 24-hour delay.
Home services — landscaping, painting, remodels — span days or weeks. The review you get reflects the whole arc, not the last interaction, so timing the ask matters more here than anywhere else. We trigger the request the day after final walkthrough, when the customer is looking at the finished result, not the dust.
One price. One subscription. No per-review fees. Reputation is a managed service — half software, half team. We don't unbundle by feature, we don't charge by volume, and we don't have a "starter" tier that strips out half the engine. You're either running the whole engine or you're not.
A managed service — automation, AI, and a team behind it. After sign-up, an intake wizard pulls your review platforms, brand voice, and tone preferences. Then the engine runs.
SMS sends use industry-standard 10DLC carrier fees (passed at cost — typically pennies per message, billed monthly with full transparency). Custom integrations beyond Google/Facebook (Yelp, Apple Maps, industry-specific platforms) are quoted separately. Everything in the engine itself — automation, AI, monitoring, reports, intake — is included. No usage caps. No "starter" tier. One bill.
The questions every owner asks before they sign. The voice. The approval flow. The bad reviews. The platforms. Asked and answered before you have to email us.
Stop leaving five-star reviews on the table. Let LEAP Reputation turn every satisfied customer into social proof that drives the next one.
Automated review management + AI-drafted responses.