AI Phone Answering · 24/7 coverage

LEAP Receptionist

Your phone never goes to voicemail again.

An AI receptionist that answers every call, qualifies the lead, books the appointment on your calendar, and drops a transcript in your inbox — before the caller hangs up.

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Setup in 5 days Cancel anytime From $447/mo

Before any of this matters, the question is what missed calls are actually costing you. Most service-business owners don't know — they see a busy day, not the seven calls that rang out while they were on a roof. The number is bigger than you think, and unlike payroll or rent it doesn't show up on a P&L. It just isn't there.

The cost of missing calls

Every ring you don't answer
is a customer choosing someone else.

Phones are the loudest leak in a service business. The four numbers below say why — and why most owners underestimate the bleed by an order of magnitude.

27%
Calls go unanswered
More than 1 in 4 inbound calls go to voicemail — during lunch, after hours, or when the team is on a job site.
80%
Won't leave a voicemail
Four out of five callers hang up instead of leaving a message. If you didn't answer, they're already dialing your competitor.
$500+
Lost per missed call
For service businesses, a single missed call can mean a $500–$5,000 job — revenue that vanishes silently.
<60s
Speed the leader hits
The competitor that answers in under a minute wins the lead 7× more often than the one that takes five. Your phone is the race.

The phone is the loudest leak. Plug it first.

So how much is the leak in your specific business? Drop your average ticket and your weekly call volume below. The number it spits out is the conservative case — what you're losing right now, not what you'd save if every captured call closed. Use it to decide whether $447 is a price or a discount.

The math, on you

Run your own numbers.

Move the sliders. The calculator uses the industry-standard 27% miss rate plus your inputs to estimate what's walking out the door — and what you'd net after LEAP's $447/mo Voice plan.

Your business

$500
What a typical customer is worth on the first job.
40
All inbound calls combined — new leads + existing customers.
35%
Of leads that actually reach a person, how many become jobs.
8 hrs
Time you or your team currently spends answering, screening, and following up on calls. Valued at $50/hr loaded.

What it adds up to

Calls missed / year561
Revenue walking out / yr$98,280
Time reclaimed / yr$20,800
LEAP Voice plan / yr$5,364
Net recovered
$113,716
Per year, conservative case. Combines lost-revenue recovery and your time back, minus LEAP's cost.
Total leak / yr
$119k
LEAP / yr
$5k

Conservative. Uses the industry-average 27% miss rate, the 60% reach factor (bots / wrong numbers / already-booked-elsewhere account for the rest), and a $50/hr loaded labor cost on the time slider. Most businesses we audit are higher on miss rate and lower on reach quality — meaning your real number is usually bigger than what's on screen. Numbers are illustrative, not a guarantee.

What it does

Every call answered.
Every lead captured.

Six capabilities that turn your phone line from a liability into a 24/7 lead-generation machine.

24/7 AI call answering
Picks up every call — nights, weekends, holidays. Natural-sounding voice greets callers with your company name and handles the conversation.
Caller qualification
The AI asks the right questions — what's the job, what's the timeline, what's the address. Hot leads are flagged before you see the transcript.
Appointment booking
Qualified callers are booked directly onto your calendar during the call. No back-and-forth, no missed follow-ups — confirmed before they hang up.
CRM integration
Every call creates or updates a contact in your CRM. Call details, qualification, and appointment info flow in automatically — no manual entry.
Transcripts & summaries
Full transcripts plus AI-generated summaries land in your inbox and CRM within minutes. Know what was discussed without listening to a single recording.
Spam & robocall filter
Bots, sales scrapers, and known spam numbers are dropped before they ring. Your minutes go to real leads — not the same warranty-extension robocall four times a day.

Most of this isn't unique to LEAP — it's the bar. What separates a real AI receptionist from a phone tree, an off-the-shelf bot, or a $300/mo answering service is who's responsible when a call goes wrong. Here's how the four common ways stack up.

Side by side

Voicemail. A bot. A call center. Or this.

Four ways businesses try to solve the missed-calls problem. Three of them have well-known limits. We built LEAP Receptionist to skip them.

 
Voicemail
Off-the-shelf AI bot
Live answering service
LEAP Receptionist
Answers 24/7
Always
Office hrs
Qualifies the lead
×
Generic
Basic only
Books on your calendar
×
Sometimes
Manual
Trained on YOUR business
×
×
Cheat-sheet
Transcript to CRM
×
Raw only
Email digest
A2P 10DLC handled
N/A
DIY
DIY
Per-call cost
$0 / lost lead
$0.10–.50/min
$1–3/call
$0.20/min over 750
Setup time
DIY weeks
2–4 weeks
5 days
Who fixes it
You
You
Their queue
We do
How it works

From ring to recap in minutes.

Four steps, fully automated. You stay focused on the work — LEAP Receptionist handles the phone.

01
Customer calls
A potential customer dials your business number. Instead of voicemail, LEAP picks up within two rings.
02
AI answers & qualifies
Greets them by your company name, asks about their need, timeline, and location — gathering exactly the info you'd want.
03
Appointment booked
If the caller is a fit, the AI checks your calendar and books a time on the spot. Confirmation hits their phone before they hang up.
04
You get the recap
Full transcript and summary land in your CRM and inbox. Caller's name, need, and booked time — ready to prep for the appointment.

That's the engine. The shape of the conversation — the urgency cues it listens for, the qualifying questions it asks, the appointment types it knows are bookable — that's tuned to the work you actually do. Pick your industry below to see what that sounds like in practice.

Built for your industry

Same engine.
Trained on your business.

The AI's voice, vocabulary, and qualifying questions are tailored to the work you actually do. Pick your industry to see what that looks like in practice.

HVAC

Cooling-out emergencies don't wait for office hours. The AI prioritizes urgency cues ("no heat", "baby in the house"), pulls service area + unit type, and routes after-hours calls to your on-call tech if it's an emergency.

Knows your service zip codes, brand specialization, and whether you charge a diagnostic fee — so the caller hears the same answer your office manager would give.

Avg job·$385
Peak hours·7–9pm
Sample call
Caller"My AC stopped blowing cold this morning. We've got a baby in the house."
AI"That's no fun — especially with a little one. Let me get you booked. Can I grab your address and the unit make if you have it handy?"
Caller"412 Lakewood Drive, Kalamazoo. It's a Trane, I think."
AI"Got it. I have a tech available tomorrow 9–11 AM. Confirming Wednesday morning — you'll get a text confirmation in a moment."

Plumbing

Leaks and clogs are calls you can't lose. The AI asks the right urgency questions ("is the water shut off?"), captures the address, and routes the active emergency to your on-call number while non-emergencies book a normal slot.

Trained on your service mix — residential vs commercial, drain cleaning vs repipe — so the AI quotes the diagnostic fee or service-call rate the way you'd want it quoted.

Avg job·$425
Peak hours·After 5pm
Sample call
Caller"There's water coming out from under my kitchen sink — I shut the valve but it's still dripping."
AI"Good call shutting the valve — that's the right first move. Where are you located? I'll see if we can get someone out today."
Caller"Portage. As soon as possible would be amazing."
AI"I have a tech who can be there between 2 and 4 this afternoon. Booking that now — what's the best number for them to text when they're 30 minutes out?"

Real Estate

Listing inquiries are time-sensitive. The AI confirms whether the property is still available, qualifies whether the caller is a buyer / seller / renter, and books a showing or pulls them into your buyer pipeline before they call the next agent.

Knows your active listings, agent availability, and how you handle FSBO vs MLS inquiries — without a bot vibe that scares off serious buyers.

Avg deal·$8.5k comm.
Peak hours·Eve / weekends
Sample call
Caller"Hi — calling about the listing on 412 Birch Lane. Is it still available?"
AI"Yes, 412 Birch is still on. Are you working with an agent already, or shopping on your own?"
Caller"On our own. We'd love to see it this weekend."
AI"Perfect. I have Saturday 11 AM or Sunday 2 PM — which works better? I'll have your agent confirm by text within the hour."

Home Services

For electricians, painters, roofers, landscapers, cleaners — the AI handles project-scope intake (room count, sq ft, square footage of roof, etc.), screens for ZIP code, and books either a free estimate or paid diagnostic depending on your model.

One AI configuration per trade, tuned to your service catalog and your "we don't do that" list — so the AI never quotes a job you'd turn down.

Avg job·$1,250
Peak hours·Lunch + 6pm
Sample call
Caller"I need someone to repaint the inside of my house — about 1,800 square feet."
AI"Got it — interior repaint, 1,800 sq ft. What ZIP are you in, and how many bedrooms / bathrooms are we talking?"
Caller"49006. Three bed, two bath."
AI"Great — 49006 is in our service area. We'll send a free in-home estimate. I have Tuesday 4 PM or Thursday 10 AM open."

Auto Repair

The phone rings while you're under a hood. The AI handles vehicle intake (year / make / model), captures the symptom, and books the diagnostic without pulling you off a job. Drop-off vs in-and-out is asked up front so the appointment lands in the right slot.

Knows whether you handle European, domestic, diesel, or all of the above — and turns away the calls you don't want before they hit your desk.

Avg ticket·$340
Peak hours·7–9am
Sample call
Caller"My check-engine light just came on and the car's running rough."
AI"Got it — sounds like a diagnostic is the right first step. What's the year, make, and model?"
Caller"2018 Subaru Outback. About 95,000 miles."
AI"Perfect. We charge $129 for the diagnostic, applied to any repair. I have tomorrow at 8 AM drop-off — want me to grab that?"

Dental & Med Spa

New-patient calls are time-sensitive and the front desk is constantly mid-checkout. The AI handles the new-patient intake (insurance, reason for visit, last cleaning), screens for what your practice treats, and books the right appointment type without putting the caller on hold.

Knows your provider list, accepted insurance, and which procedures need a consult vs. a same-day booking — so a Botox inquiry doesn't get scheduled into a hygiene chair.

New-patient lift·+22%
Peak hours·Lunch + 5pm
Sample call
Caller"Hi, I'm interested in scheduling a consult for lip filler."
AI"Of course! Have you had filler with us before, or would this be your first visit?"
Caller"First time anywhere, actually."
AI"We'll book a 30-minute consultation with one of our injectors. I have Thursday at 2 PM or Saturday at 10 AM — which works better?"

Restaurant

The dinner rush hits and the host has three families in the doorway. The AI handles reservation calls, takeout orders, and the "are you open on Christmas Eve" questions without pulling anyone off the floor. Big-party requests get flagged before they hit your inbox so you can confirm the layout.

Knows your hours, menu specials, dietary capabilities, and which nights take walk-ins vs reservations — so the AI never books two parties of eight into the same room.

Avg ticket·$58/cover
Peak hours·5–9pm
Sample call
Caller"Hi, I'd like to book a table for 6 this Saturday around 7."
AI"Saturday at 7 for a party of 6 — let me check. I have 6:45 or 7:30, but the 7 is full. Which would you prefer?"
Caller"7:30 works. Any chance of a window seat?"
AI"I've noted the window-seat request and confirmed Saturday 7:30 PM for 6. We'll do our best — you'll get a text reminder the day before."
Pricing

Two plans. Zero missed calls.

Both plans include full setup, managed optimization, and CRM integration. Pick the channel coverage that fits your business.

Voice only
$447/mo
AI phone answering + managed service. Setup included.
  • 24/7 AI call answering
  • 750 included voice minutes/mo · $0.20/min overage
  • Caller qualification and lead scoring
  • Direct appointment booking
  • Full transcripts and summaries
  • Human transfer when needed
  • Ongoing optimization by LEAP

What's not in the price

  • Voice minutes over 750/mo billed at $0.20/min on the next invoice — no surprise threshold.
  • A2P 10DLC carrier registration fees ($4–$15 one-time + ~$2/mo) are passed through at cost — we handle the paperwork.

The questions every owner asks before they sign. The voice. The hand-off. The lock-in. The 10DLC thing nobody warned them about. Asked and answered before you have to email us.

Frequently asked

Questions & answers.

Natural and conversational — not robotic. The AI uses a human-like voice with natural pacing, inflection, and pauses. Most callers don't realize they're speaking with an AI. You choose the voice style and we customize the greeting to match your brand.
The AI is trained on your business — your services, service area, pricing ranges, and FAQs. It handles the vast majority of caller questions confidently. For anything outside its training, it lets the caller know and offers to connect them with your team or take a message.
The AI can transfer to a live team member at any point — either when the caller requests it or when the conversation requires human judgment. If no one is available, it takes a detailed message and notifies your team immediately via text and email.
Most businesses are live within 3–5 business days. We handle all the setup: configuring the AI with your business details, connecting your calendar, setting up call routing, and testing the full flow. You approve the script, we flip the switch.
Yes — Google Calendar, Outlook, and LEAPcal are all supported. The AI checks real-time availability and books appointments directly. Callers get a confirmation, and the appointment appears on your calendar with all the details from the call.
Yes, one quick step — and it's standard for every business in the US, not a LEAP requirement. We text confirmations and booking links to your customers from a number registered to your business. US carriers (T-Mobile, AT&T, Verizon) require a one-time identity verification called A2P 10DLC before any business-originated texts can land on customer phones. We walk you through the registration during onboarding — about 15 minutes of your time — and approval typically lands within 1–3 business days. Your AI receptionist is fully live on voice and email from day one; texting flips on automatically the moment your carrier registration approves. If you'd rather skip texting entirely and go voice + email only, that works too.
Both plans include 750 voice minutes/mo. Overage is billed at $0.20/min — transparently, on your next invoice, no surprises. For most small businesses, 750 minutes covers all normal call volume with room to spare. If your call patterns need something different, we can build you a custom plan.
Ready to start?

Never miss
another call.

Every unanswered call is a customer choosing someone else. LEAP Receptionist makes sure that never happens again.

Phone(269) 421-2995
Emailhello@leaptosolutions.com
Setup5 business days
LEAP Receptionist

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AI-powered phone answering + managed service.

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