LEAP is a software + consulting practice for SMBs who want enterprise-grade AI without coastal-agency overhead. CISSP-credentialed, founder-owned, every line of code shipped by the same person who answers your call.
It started with a question I couldn't stop asking. Why do small businesses pay enterprise prices for software that does less, with worse support, from a vendor of vendors three layers removed from the person who actually built the thing? Most of the answer is structural — the SaaS economy was designed for buyers who can sustain six-figure procurement cycles. Some of it is just inertia. Either way, it's wrong.
The infrastructure Fortune 500s spend hundreds of thousands on — multi-tenant CRMs, automation pipelines, AI receptionists, security architectures — has gotten dramatically cheaper to build. It hasn't gotten cheaper to buy. That's the gap LEAP closes.
The shortcut to that math is owning every layer. When one person builds the CRM, the API, the receptionist, the dashboards, and the security model, there's no integration tax, no vendor finger-pointing, no markup at every handoff. The whole stack collapses to something a small business can actually afford. It's also why custom feels normal here — there's nobody to escalate the request to.
Owning the whole thing isn't ego — it's the only way to customize any piece of it without begging a vendor or paying a reseller markup. The product is built in-house, end to end, by the same person you'll be on the phone with.
Built in-house. Custom changes ship the way you describe them, not the way a vendor's roadmap does. We're standing up a public feature-request board so you can vote on what gets built next — and see the status when it ships.
The shortest version of the pitch is one sentence. If we end up working together, you don't get an account manager, you don't get an offshore implementation team, you don't get a Friday-afternoon ticket queue. You get the same person who wrote the function that's currently routing your client's call.
Forty clients I know by name beats four hundred I've never met. Alex handles every live call so I can be on every message, every email, every escalated conversation — usually inside the hour.
The way that turns into actual work is short. Three steps, in this order, every time. Listen first — for as long as it takes to understand the business. Then scope, in writing, with real ROI math attached. Then ship — fast enough that the engagement is live before a new hire would have finished onboarding.
No discovery doc dance. No 14-page SOW. The first hour is listening, the second is math, and the rest is shipping.
The credentials come up often, so they live here. CISSP isn't decoration — it's the reason we can claim "security-first" and back it up. The badges below are the load-bearing ones. Hover or focus any of them for what each one actually means in practice.
Hover any badge for what it means in practice.
Five non-negotiables. Each one is a filter we run every engagement through.
~20 minutes. No pitch deck. Two people figuring out if there's a real fit. If there is, we move fast. If there isn't, you'll still leave with clarity.